Privacy Policy

Effective Date: May 22, 2026

NeverFadeFloralCo respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

Name

Email address

Phone number

Billing and delivery address

Payment information

Order history

IP address and browser data

Marketing preferences

2. How We Use Information

We use your information to:

Process and fulfill orders

Send SMS and email campaigns

Provide customer support

Improve our products and services

Personalize marketing offers

Comply with legal obligations

3. SMS & Email Communications

By opting in, you consent to receive recurring automated promotional and transactional messages.

SMS Disclosure

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

We do not sell SMS consent or phone numbers to third parties for marketing purposes.

4. Sharing of Information

We may share information with trusted service providers that help operate our business, including:

Payment processors

Delivery providers

CRM and marketing platforms such as GoHighLevel

Email and SMS delivery providers

These providers may access information only as necessary to perform services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission is completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

Improve user experience

Track marketing performance

Remember preferences

Measure campaign effectiveness

7. Your Rights

Depending on your location, you may have the right to:

Access your information

Correct inaccurate data

Request deletion

Withdraw marketing consent

To exercise these rights, contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary for business, legal, or operational purposes.

9. Third-Party Links

Our website or emails may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted.

12. Contact Us

NeverFadeFloralCo

Pittsburgh, PA

+1 412-284-6129

[email protected]