Terms & Conditions

Effective Date: May 22, 2026

Welcome to Neverfadefloralco. By opting into our SMS and email marketing campaigns, purchasing

products, or using our website and services, you agree to these Terms of Service.

1. Services

We provide floral arrangements, gifts, event floral services, promotions, and marketing communications through email, SMS, phone calls, and online platforms.

2. SMS & Email Marketing Consent

By providing your phone number and/or email address, you expressly consent to receive:

-Promotional messages

-Order updates

-Appointment reminders

-Seasonal offers

-Event announcements

-Cart reminders

-Customer service communications

-Messages may be sent using an automated system.

-SMS Terms

-Message frequency varies.

-Message and data rates may apply.

-Consent is not a condition of purchase.

-Reply 'STOP' to unsubscribe.

Reply 'HELP' for assistance.

Email Terms

You may unsubscribe anytime by clicking the “unsubscribe” link in any email.

3. User Responsibilities

You agree:

To provide accurate contact information.

Not to misuse our services or promotions.

Not to submit fraudulent orders or false information.

4. Orders & Payments

All orders are subject to availability and acceptance. Prices may change without notice. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or inventory issues.

5. Delivery Policy

Delivery times are estimates and may vary due to weather, holidays, traffic, or recipient availability. It is your responsibility to provide accurate delivery information.

6. Refunds & Cancellations

Due to the perishable nature of floral products:

Same-day orders may not be canceled once prepared.

Refunds or replacements are provided at our discretion for damaged or incorrect orders.

Claims should be submitted within 24 hours of delivery.

7. Intellectual Property

All content, logos, branding, images, and marketing materials are owned by [Your Floral Shop Name] and may not be copied or used without permission.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

Delayed deliveries

Carrier issues

Indirect or incidental damages

Service interruptions

Mobile carrier delays or failures

9. Privacy

Your use of our services is also governed by our Privacy Policy below.

10. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.

10. Children's Privacy

Our services are directed to consumers 18+, and we do not knowingly collect information from children.

12. Contact Information

NeverFadeFlordalCo.

Pittsburgh, Pa

1 412-284-6129

[email protected]